A HIPAA compliant cloud fax service is authorized to transmit and store sensitive data including PHI and ePHI.
The Health Insurance Portability and Accountability Act (HIPAA) governs the privacy of health information and the penalties for entities that fail to keep patient information secure.
Under HIPAA, practitioners must look at the three rules of the act that govern privacy and security. These are as follows:
Among other data security measures, we encrypt all files from the point of upload to the point of delivery using AES-256 bit encryption technology combined with TLS 1.2 encryption protocols
HIPAA compliant online fax services ensure files are transmitted in compliance with the security rule.
Also, covered entities must assess security risks regularly, take reasonable steps to prevent breaches, document record-keeping methodology, and audit systems to ensure information security.
Maintaining compliance with industry regulations protects the privacy of your clients, reduces costly penalties, and safeguards your reputation.
The look and feel of the site is excellent. I found the software to be very easy to use and visually pleasing. This company offers monthly subscriptions, but they have a 14 day free trial where you can send/receive faxes. Easily and hands down the best online fax service that I have used.
Manager, Talent Acquisition & Onboarding Enterprise(> 1000 emp.)
mFax provides a really fast and easy way to send faxes. The interface is very user-friendly and it was easy for me to figure out how to send faxes on the first try. You can submit a fax to be sent out within seconds. It also has good features for including cover letters in faxes. Also you can send the same fax to multiple fax numbers. Review collected by and hosted on G2.com.
Product Designer Small-Business
A central control panel to manage faxing across multiple users and devices is a dream come true for the IT department. We can quickly troubleshoot issues with fax delivery having all necessary information available in one spot. The fax print driver makes faxing from the computer even easier. Users simply print as they would to a printer and fill in a few boxes to send the fax.
"Excellent API, Excellent Service! Could not be more pleased!" What do you like best? Their API is easy to use and has excellent features! Their documentation is also excellent. Their customer service is top notch as well.
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Absolutely. When faxing medical records or anything with PHI, the processes for keeping the information private to only the sender’s and recipient’s eyes are important. Correctly using a fax service and sending the information to the correct number are both vital to avoiding HIPAA violations when transmitting this sensitive information.
Faxing is typically more secure than email because most email providers don’t take extra security measures for the contents of their messages or attachments.Email addresses and passwords appear with high frequency on breach warning websites. The average person has a 41% chance of finding their email login information involved in a security breach. Therefore, anyone with that information can read any of their sent or received emails. Faxing over phone lines or via a secure online cloud fax system protects the information from hackers. When faxing over the phone, hackers cannot access the information sent via telephone lines.
Cover sheets are essential whether sending an online or traditional fax. These sheets serve as a means of protecting the information in the fax from someone who might accidentally see a page sitting on the fax machine. However, the cover sheet itself cannot include any PHI while also including information to indicate the confidentiality of the fax.
A HIPAA compliant fax coversheet should have the following information:
Notice of “confidential” and “important” information in the fax
Number of pages, including the cover sheet
Your name and fax number
The subject of the fax (without revealing PHI)
No. HIPAA-compliant cloud fax services should use multifactor authentication, which prevents someone who only has the user name and password from accessing the account. They also encrypt faxes from the time the fax is sent until the recipient gets it. This encryption uses specific keys to unlock the fax. Someone who does not have these keys cannot see the fax.
Yes, the mFAX service is available as both a secure web-application and as an embedded API call.
Any organization that provides healthcare-related services, be it hospitals, providers, clinics, insurers or payors, should be using a verifiable HIPAA-compliant fax service as part of its overall PHI security program.
Absolutely. We offer the following security features for HIPAA compliance:
Business Associate Agreement
Multifactor authentication login and user protections
Yes. To protect the data sent, mFax uses secure HTTPS connections for our web presence and access from fax API. Transmitted and files at rest are secured with TLS 1.2transit and AES 256-bit encryption respectively.
We can help you evaluate your fax needs so you can make the right decision for your business.
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