Choose a plan that fits your business needs. Faxing more than 2,500 pages/month? Click here to request pricing for a custom plan.
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2 free months
*Get 2 free months with annual plan
2 free months
*Get 2 free months with annual plan
Billing
Billed annually
Billed annually
Billed annually
Billed annually
Billed annually
Billing
Billed monthly
Billed monthly
Billed monthly
Billed monthly
Billed monthly
Pages included per month
250
pages/mo
500
pages/mo
1,000
pages/mo
2,500
pages/mo
up to 1,000,000+
pages/mo
HIPAA compliant with BAA
HIPAA compliant with BAA
HIPAA compliant with BAA
HIPAA compliant with BAA
HIPAA compliant with BAA
HIPAA compliant with BAA
Users included
1
5
15
50
50+
Fax numbers included
1
1
1
1
1
Additional number cost
$5 /mo
per number
$4 /mo
per number
$3 /mo
per number
$2 /mo
per number
Customized
pricing
Additional user cost
$5 /mo
per user
$4 /mo
per user
$3 /mo
per user
$2 /mo
per user
Customized
pricing
Overage cost
$0.10 /mo
per page
$0.08 /mo
per page
$0.06 /mo
per page
$0.05 /mo
per page
Customized
pricing
24/7/365 US-based Live Support
24/7/365 US-based Live Support
24/7/365 US-based Live Support
24/7/365 US-based Live Support
24/7/365 US-based Live Support
24/7 US-based Live Support
Included mDrive Secure Storage
Included mDrive Secure Storage
Included mDrive Secure Storage
Included mDrive Secure Storage
Included mDrive Secure Storage
Included mDrive Secure Storage
Admin interface
Admin Interface
Admin Interface
Admin Interface
Admin Interface
Admin Interface
API access
API Access
API Access
API Access
API Access
API Access
Single Sign-On (SSO)
Single Sign-On (SSO)
Single Sign-On (SSO)
Single Sign-On (SSO)
Single Sign-On (SSO)
Single Sign-On (SSO)
99.9% Uptime SLA
99.9% Uptime SLA
99.9% Uptime SLA
99.9% Uptime SLA
99.9% Uptime SLA
99.9% Uptime SLA
HIPPA compliant
GLBA compliant
SOX compliant
PCI-DSS compliant
Fax from any device
Powerful AES 256-bit encryption
Fax-optimized carrier network
Real US-based live customer support
Share large files & images
Secure storage & file sharing
Unlimited scalability
Immediately. Your account is created immediately upon signing up and your are given a Toll-Free virtual fax number. You will be able to send and receive faxes directly from your email or through the Documo Web Portal.
Absolutely. We offer a 14 day free trial (with full functionality) on all of our subscription plans. We encourage you to take us for a spin and see why we are the #1 online fax service in terms of performance, reliability, and customer service.
Nope. Our monthly subscriptions are just that. Month by month. There is no obligation and you can cancel at any time. Should you need to cancel we make the process simple and straightforward. We do offer annual plans at a discounted rate. Our business model is to retain our loyal customers by offering a great product at a great price. Just like we say on our pricing page. No Contracts. No Set Up Fees. No Gimmicks. We mean it.
Yes. Simply fill out our LOA for a port request and we will submit it to your current carrier on your behalf. If accepted the process usually takes 7-10 business days. There is a one time $15 charge to port your number. Note: some competing companies and/or carriers hold numbers "hostage" and can make the process difficult. By law they are required to release the number to you but they don't always comply. We will never hold your number hostage. It's yours and are free to take it with you if you ever decide to leave.
Yes. Documo is built with enterprise-class security and compliance features. Learn more about how we secure your data and how we help with HIPAA compliance. We are also willing to sign a BAA. Please contact us if you need a BAA or have other custom needs.
