A fully-branded comprehensive white label fax solution operating on the world’s most reliable fax-optimized network infrastructure. Offer a cloud fax solution your clients will love.
Cloud fax is an excellent complementary solution to your other VoIP offerings, and can help open up new opportunities for your business.
Referring clients to fax solutions plagued with downtime and reliability issues hurts your reputation and costs your business money.
Partnering with mFax means offering customers a fax solution that actually works.
mFax is designed for reliability, security, and compliance. With an extensive tier-1 fax-only carrier network, smart routing algorithms, a fax-optimized network infrastructure, and leveraging the power of Google’s cloud services architecture, mFax is designed to handle enormous volume and practically any use case.
Cloud fax is an excellent complementary solution to your other VoIP offerings, and can help open up new opportunities for your business.
Have more questions? Check out our resources below or call us to discuss your needs right away
Case Study
The practice asked their IT person to find a better HIPAA-compliant solution. They tested both mFax and a competing product. Staff found mFax reliable and easy to use. The competing product lacked an intuitive interface and ended up carrying a price tag nearly double what mFax costs. The decision was easy.
Case Study
After a quick Google search, they found mFax. Having read a lot of reviews on mFax, they were impressed by how users in similar situations viewed the software as indispensable. They signed up, tested out the product, and haven’t looked back since. mFax has been a huge benefit to their entire organization.
Case Study
Their existing provider was planning to stop supporting their fax solution, so mFax partnered with them to transition customers to a more reliable and effective solution. After a quick Google search to learn more about the competition, they decided to trust the recommendation of their existing provider and choose mFax to integrate with their platform.
Case Study
Besides modernizing and improving the efficiency of their systems, they were also concerned about finding a solution that would generate verifiable audit trails for MIPS reporting. After a Google search, they tried 5-6 different companies before choosing mFax for its ease-of-use and cost-effectiveness
Case Study
They had a team of three people researching new solutions. One person suggested installing their own fax server, but that option seemed complicated and would require a lot of extra time to set up and maintain. They tested accounts with mFax and several major competitors. Their detailed conversation with the customer support team helped them understand that the transition to mFax would be simple and they would be well supported should any issues arise.
Case Study
Missing referrals and other important faxes was frustrating for both patients and staff. Live Oak recognized they needed a more modern, reliable, and secure fax solution. They considered several cloud fax vendors, but ultimately chose mFax for its modern interface, ease-of-use, and robust reporting capabilities.
Case Study
Despite their carrier plans including fax services, SolvedIT found them lacking in terms of features and functionality. The owner reached out to an IT group he was a part of to ask about solutions they’d recommend. mFax was a popular suggestion. After taking a demo of mFax, he realized that it was everything his customers would want in a fax solution.
Case Study
Several of their telecom customers needed a fax solution as part of their offering. Many other providers used mFax, which made their team interested in the product. The business really liked all the branding options available through the mFax portal, which added a cohesiveness to all their offerings.
Case Study
Skyetel is a nationwide SIP Trunk Provider offering telecom and voice services through out the US. Skyetel’s core business focus is providing the highest-quality and best possible voice solution for their customers.
Case Study
With over 30 years of experience, Automated Telecom has been supplying businesses with professional telecommunication solutions including voice over IP telephone systems, auto attendants, fax, and internet services. The company prides itself in being a reliable communications and networking partner for business.
Case Study
Cytracom provides enterprise-grade UCaaS for managed service providers and their SMB customers. However, Cytracom had been missing out on business opportunities by not offering a fax service as part of their suite of services. By integrating mFax’s white label cloud fax solution, Cytracom now offers its customers a complete suite of communication services on a single invoice. Being able to offer cloud faxing has been a big value add for their customers and makes Cytracom a more desirable solution for its customers.
Case Study
DirectRx, an independent specialty pharmacy, needed a fax solution that met all their strict security requirements and fit their budget. mFax ticked all their boxes and more, and now they never have to worry about the security of their fax communications.
Case Study
Flat Branch Home Loans had an urgent need to migrate away from their outdated POTS lines and switch to a more scalable fax solution. mFax’s impressive reviews, robust features, and high-end security made the decision and the transition easy.
Our white label fax solution meets or exceeds standards set by HIPAA and other common regulatory requirements.
Providing the highest levels of data security and privacy protection is what we aim to achieve every day. See our security page for more information on what we do to keep data secure.
Your customer relationships are valuable, and you probably recognize that no one faxes casually these days. Choose the fax solution built for 21st century faxing needs.
Send and receive faxes right from your email provider without having to download or install any extra software.
With our email to fax service, you won't need any special software. You can send and receive faxes from any mobile device, tablet, laptop, or desktop. Plus, this system works with all email providers, bringing secure faxing capabilities to anyone, anywhere.
The mFax Print to Fax driver allows you to easily send a fax from any desktop application that allows you to print.
Simply download and install the driver (Windows only) and fax in 3 easy steps.
The most modern, intuitive, and user-friendly online fax platform you’ll ever use. It’s no wonder we’ve got dozens of 5-star reviews from happy users on G2 & Capterra.
The mFax app is built with a mobile-friendly interface that makes it easy to fax and manage your account from anywhere in the world using all of your favorite devices.
mFax’s developer-friendly API makes integrating fax functionality into your business software simple and seamless. Our robust network infrastructure delivers unparalleled fax reliability your users will love.
A FMC is a type of ATA (analog telephone adapter) used to connect your analog fax machine to your internet service. Without any need to maintain an analog phone line exclusively for your fax machines, a fax ATA saves you money. And with all your documents being sent over mFax’s secure Priority Delivery Network, you can rest assured your private documents are regulation-compliant and reliably delivered.
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Absolutely. When faxing medical records or anything with PHI, the processes for keeping the information private to only the sender’s and recipient’s eyes are important. Correctly using a fax service and sending the information to the correct number are both vital to avoiding HIPAA violations when transmitting this sensitive information.
Faxing is typically more secure than email because most email providers don’t take extra security measures for the contents of their messages or attachments.Email addresses and passwords appear with high frequency on breach warning websites. The average person has a 41% chance of finding their email login information involved in a security breach. Therefore, anyone with that information can read any of their sent or received emails. Faxing over phone lines or via a secure online cloud fax system protects the information from hackers. When faxing over the phone, hackers cannot access the information sent via telephone lines.
Cover sheets are essential whether sending an online or traditional fax. These sheets serve as a means of protecting the information in the fax from someone who might accidentally see a page sitting on the fax machine. However, the cover sheet itself cannot include any PHI while also including information to indicate the confidentiality of the fax.
A HIPAA compliant fax coversheet should have the following information:
Notice of “confidential” and “important” information in the fax
Number of pages, including the cover sheet
Your name and fax number
Recipient’s name
The subject of the fax (without revealing PHI)
No. HIPAA-compliant cloud fax services should use multifactor authentication, which prevents someone who only has the user name and password from accessing the account. They also encrypt faxes from the time the fax is sent until the recipient gets it. This encryption uses specific keys to unlock the fax. Someone who does not have these keys cannot see the fax.
Yes, the mFAX service is available as both a secure web-application and as an embedded API call.
Any organization that provides healthcare-related services, be it hospitals, providers, clinics, insurers or payors, should be using a verifiable HIPAA-compliant fax service as part of its overall PHI security program.
Absolutely. We offer the following security features for HIPAA compliance:
Business Associate Agreement
Multifactor authentication login and user protections
Secure connections
File encryptions
Yes. To protect the data sent, mFax uses secure HTTPS connections for our web presence and access from fax API. Transmitted and files at rest are secured with TLS 1.2transit and AES 256-bit encryption respectively.